There are many different reasons why Chief Architect may be encountering errors or suddenly quitting, including the PC not meeting the System Requirements for running the software, needing to have updated drivers (particularly for the video card), or a third party application may be conflicting with the software's operation.īefore continuing, please access our Known Incompatibilities page to learn more about the software and hardware incompatibilities with Chief Architect software. I keep encountering errors, lockups, or the program exiting unexpectedly when I run Chief Architect on my Microsoft Windows computer. I've created this thread in the "Symbols and Content" forum where you can share questions and comments on this topic, should any arise.The information in this article applies to: We will continue to make updates and improvements to the 3D Library as permits. We hope that this change makes sense, and that our SSA users will see minimal impact to their regular use of the site.
However if one chooses to download them from the 3D Library, a purchase is required. Versions of these catalogs that you have downloaded in the past for free will continue to function and update as usual without any charges. These catalogs are currently available as purchases for all users. Currently, the two examples of this are the Crime Scene & Fire Investigation and the Medical / Dental catalogs. The exception in this strategy is for cases of catalogs with very niche markets and that are very specialized when compared to regular design projects created in Chief Architect. We do not intend to change the availability of catalogs to our SSA users, or start charging for catalog downloads to SSA users in the visible future. We are happy to continue to be able to offer the value of catalog access as a benefit to those that choose to renew each year. To avoid this confusion, simply log in with your active SSA account, and you will see catalogs indicated as "SSA" with the regular price crossed out. It is possible for any visitor to purchase catalogs from the 3D Library, perhaps mistakenly, if they are not logged into the site with their active account. Now, with the new purchase option, we are able to provide a way for all of our users to leverage the content available on our 3D Library site. This left a segment of our Home Designer DIY users without a mechanism to access the catalogs in the same way. To offer a brief history, at the inception of SSA our Chief Architect users were granted access to catalogs as part of the value and benefit of the package. We are now able to offer catalogs for purchase to our Home Designer users and other Non-SSA Chief Architect Software users! The purchasing option should not affect the ability of users with active SSA Accounts to access catalogs. You may have noticed that the User Interface on the 3D Library has changed recently.
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