Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Right-click on it and select Update driver. In Device Manager Window, expand DVD/CD-ROM drives. Right-click on the Start menu button and select Device Manager. Follow the steps mentioned below to do so. Note: This tool applies to Microsoft Windows PC's only. In this method, we will update the DVD drive’s driver. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Free DVD player options are also available. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. If you want to play DVDs in Windows 10, go to Microsoft Store to buy Windows DVD Player or another app that plays DVDs. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice.
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